SNAP is largely known for their services helping low-income individuals and families, but did you know they also offer a vital service for the elderly?
Lisa Petrie has been the regional Long Term Care Ombudsman for Eastern Washington since 1990, responsible for overseeing 284 nursing homes, assisted living facilities and adult family homes across Spokane, Pend Oreille, Ferry, Stevens and Whitman counties.
“This population is so very vulnerable, and it's so hard for them to speak up for what they need. The ombudsman is that voice,” said Petrie. “The whole idea is to visit with residents and make sure that they have the quality of care and quality of life that they deserve. Residents have rights, and we make sure they know that.”
Petrie has 38 volunteers that all make weekly and monthly visits to facilities from Colville to Colfax, getting to know the staff and residents. From their official paperwork, the responsibilities of ombudsman include: