The Kootenai County Sheriff's office released an alert Thursday afternoon about a prevalent computer scam in the area, carried out over the phone.
It starts with a call from an individual who says he is with “Microsoft Windows Service Center.”
This caller states there is an issue with the customer’s computer and they could fix the problem by downloading an “APP”. If the citizen does go to their computer at the caller’s request, the caller will advise you of what you are seeing on your screen, and ask you to sign into “logmein.com.”
The caller will now have control of your computer. During conversation with the caller, they will ask for identifying information such as the last four of your Social Security Number. The caller will also alert you to your Windows certification being expired with you needing to pay them $395.00 or the computer will be “locked”. If you refuse to pay, your screen will go black with only a cursor for a password. Estimated repairs are over $100.